Terms & Conditions

Secure Payments

We use Shopify to power our online store, and you can read more about how Shopify uses your Personal Information here.

Payment Types

We accept Visa, Mastercard, American Express, Maestro, and Google Pay. Your card is charged as soon as your order processes successfully online.

Privacy

You can view our Privacy policy here.

Discount Codes 

If you have a discount code, enter it on your shopping basket page and we’ll automatically apply the discount. You can’t use discount codes on an exchange.

Delivery & Returns

You can view our Delivery & Returns policy here.

Errors and omissions

If there’s an error or omission on the website, we reserve the right to refund your order before we send it out.

We’ve taken every care to make sure that the descriptions and specifications of parkrun products are correct. The colours shown on the website are a close representation, but slight variations in the actual product colours may occur due to different screen resolutions and browsers.

Order confirmation

We’ll email you to confirm that we’ve received your order. If you have a problem paying online, or you’re not sure if your payment was successful please contact us.

Prices

All our prices are in Australian dollars. If you live outside of Australia, you may need to pay local import duties and fees when you receive your order.

Out of stock products

We reserve the right to cancel any order if the product is no longer available. If that happens, we’ll let you know and reimburse you for the full cost of the order – but we won’t pay any compensation.

Amending or cancelling an order

Although we can’t always amend your order once you’ve placed it, returns are free within Australia. Simply return any unwanted items for an exchange or refund.

Got a question or concern? Email us.

Company registration details 

parkrun Australia
11A Minnie Central
82-86 Minnie Street
Southport, QLD 4215

Registered in Australia with ABN 23 199 156 745