Delivery Policy

STANDARD DELIVERY CHARGES (excluding CONTRA)
UK: Free 2nd Class Delivery
Rest of World: Just £4.95












    BARCODE TAGS & CARDS / WRISTBANDS / CUSTOMISED BOTTLES & MUGS

    • The majority of orders the same or next working day, although at peak times / during sale periods / at the start of the working week, it might take longer for your order to ship. Once the order is shipped, it can take up to 10 working days for UK delivery and up to 20 working days for deliveries outside of the UK
    • Orders are shipped free in the UK using 2nd Class Royal Mail
    • Orders are shipped for £4.95 outside of the UK using 2nd Class Royal Mail







    MILESTONE T-SHIRTS, LONG SLEEVES, VESTS & PARKWRAPS / APRICOT APPAREL / 20th ANNIVERSARY CLOTHING / VOLUNTEER CLOTHING

    • Orders are usually shipped with 48 hours of the order being placed , although at peak times / during sale periods / at the start of the working week, it might take longer for your order to ship.
    • For UK orders, 48 hour tracked delivery is used
    • Orders outside the UK can take up to 14 business days to arrive. Please note for orders going to South Africa, this can take up to 21 business days
    • You will receive an email notification when your order ships
    • Orders are shipped via Royal Mail, Evri and FedEx (depending on location)








    MAGAZINES / PIN BADGES / GOODR / NIXI BODY / HILLY SOCKS /  MILESTONE HOODIES

    • Orders are usually shipped with 48 hours of the order being placed and can take up to 10 working days to be delivered , although at peak times / during sale periods / at the start of the working week, it might take longer for your order to ship
    • Deliveries outside of the UK can take up to 20 business days
    • Orders are shipped free in the UK using 2nd Class Royal Mail
    • Orders are shipped for £4.95 outside of the UK using 2nd Class Royal Mail







    CONTRA

    • Orders are usually shipped with 48 hours of the order being placed and can take up to 10 working days to be delivered , although at peak times / during sale periods / at the start of the working week, it might take longer for your order to ship
    • Deliveries outside of the UK can take up to 20 business days
    • Orders are shipped for £3.95 in the UK using 2nd Class Royal Mail
    • Orders are shipped for £4.95 outside of the UK using 2nd Class Royal Mail






    iPRO: Despatched by iPRO
    • Orders are usually shipped within 48 hours of the order being placed and can take up to 10 working days to be delivered , although at peak times / during sale periods / at the start of the working week, it might take longer for your order to ship
    • Orders are shipped free to UK Mainland using UPS or DPD courier services




    DELIVERIES TO SOUTH AFRICA
    Due to a recent change from SARS, duties are now being levied on the importation of all clothing into South Africa. Currently these additional fee's are 45% Duties and VAT at 15%, additional fee's are subsequently being added by the courier's on top of these Duties and Taxes. As a result, parkrun are now sending all Milestone tee's DUTY PAID into South Africa, to try to mitigate as much of these additional cost's as possible. 



    If you are ordering from an EU country, prices will be shown EXCLUDING UK VAT AND INCLUDING YOUR COUNTRIES VAT RATE.


    Please note there may be delivery delays during holiday and/or sale periods. 


    DELIVERY ADDRESS
    Please ensure the delivery address entered is correct, as orders will not be replaced or refunded if the order does not arrive due to an incorrect address.